Any purchased item that does not fit, Kindly drop us an email or direct Whatssap to our customer helpline at 012-7111810 to request for exchange. Purchased items must be in the original condition or UNWASHED, UNALTERED and UNWORN condition, All exchange items are subject to our stock availability.

Exchange will only be accepted within 7 days (local) from the purchased date. Shipping cost for the return or exchange will be borne by the customer.

Sale items or any purchase made with discount coupons are non-returnable, refundable or exchangeable.

*Velvetfh reserve the right to reject any unreasonable request for return & exchange of goods purchased*